Build General Managers Who Drive Sales, Control Labor, and Protect EBITDA

Former Director of Operational Excellence at Burger King Corporation, supporting 6,000+ locations and $9B+ in system sales.

Kwan Howard helps multi-unit operators install disciplined management systems that turn average stores into top performers.

Install the GM Performance System

You Want Comp Growth, Higher Satisfaction, Lower Turnover, and Stronger EBITDA.

But most General Managers were promoted for being strong individual contributors — not for building high-performing teams.

No one trained them to:
• Develop shift leaders
• Hold consistent accountability
• Run disciplined weekly planning
• Turn KPIs into behavior change

So they work harder.
They retrain.
They manage around problems. And performance plateaus.

Built for Multi-Unit Restaurant Operators

Former Director of Operational Excellence at Burger King Corporation, Kwan Howard supported 6,000+ locations and $9B+ in system sales.

Today, he helps franchisees install disciplined management systems that drive consistent execution, reduce turnover, and protect store-level EBITDA.

Install the Performance System